I keep hearing complaints about Disney enforcing mandatory arbitration clauses buried in their streaming contracts. Let me be clear: expecting a multinational conglomerate to face public litigation just because you failed to hire counsel before signing up for a free trial is the height of consumer entitlement.
I was having lunch with Bob Iger at the Polo Lounge recently, and frankly, I felt embarrassed for the American consumer. When did we lose our sense of personal responsibility? The Supreme Court has repeatedly affirmed that forced arbitration is a perfectly legal tool used by most Fortune 500 companies. It is simply a more elegant, private way to handle the unpleasantness of a wrongful death claim. If a patron perishes after eating at Disney Springs, it is entirely reasonable that their prior urge to stream WandaVision dictates the legal venue of their survivors.
When you click 'Agree,' you are entering a sacred covenant with our shareholders, and expecting a jury trial after enjoying a month of limitless Marvel content is simply bad manners.
I myself never download an application without my corporate attorney present to redline the end-user license agreement. It is basic household management. To suggest that a grieving widower shouldn't be bound by a digital checkbox he clicked in 2019 is an insult to the bedrock of American contract law, and more importantly, to the sanctity of the Disney bundle.